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Daimler Vans USA, LLC — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA · 24V930000 · published 2024-12-13

NHTSA campaign 24V930000

Hazard

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Consequence

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

The text above is quoted verbatim from the NHTSA record. Confirm the affected units and the remedy with the manufacturer or NHTSA. Recall data may be incomplete, delayed, or superseded.

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Affected products

2019 MERCEDES-BENZ SPRINTER 1500
2019 MERCEDES-BENZ SPRINTER 4500
2020 MERCEDES-BENZ SPRINTER 4500
2020 MERCEDES-BENZ SPRINTER 3500
2022 MERCEDES-BENZ SPRINTER 3500