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General Motors, LLC — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

NHTSA · 24V797000 · published 2024-10-24

NHTSA campaign 24V797000

Hazard

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Consequence

Rear wheel lock-up can increase the risk of a crash.

Remedy

Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

The text above is quoted verbatim from the NHTSA record. Confirm the affected units and the remedy with the manufacturer or NHTSA. Recall data may be incomplete, delayed, or superseded.

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Affected products

2020 CHEVROLET SILVERADO 2500
2020 CHEVROLET SILVERADO 1500
2020 CHEVROLET SILVERADO 3500
2020 GMC SIERRA 2500
2020 GMC SIERRA 1500
2020 GMC SIERRA 3500
2021 CADILLAC ESCALADE
2021 CADILLAC ESCALADE ESV
2021 CHEVROLET TAHOE
2021 CHEVROLET SUBURBAN
2021 CHEVROLET SILVERADO 2500
2021 CHEVROLET SILVERADO 1500
2021 CHEVROLET SILVERADO 3500
2021 GMC YUKON
2021 GMC YUKON XL
2021 GMC SIERRA 2500
2021 GMC SIERRA 1500
2021 GMC SIERRA 3500
2022 CHEVROLET SILVERADO 1500
2022 CHEVROLET SILVERADO 2500
2022 CHEVROLET SILVERADO 3500
2022 GMC SIERRA 1500
2022 GMC SIERRA 2500
2022 GMC SIERRA 3500