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Polestar Automotive USA, Inc. — EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

NHTSA · 24V477000 · published 2024-06-26

NHTSA campaign 24V477000

Hazard

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

The text above is quoted verbatim from the NHTSA record. Confirm the affected units and the remedy with the manufacturer or NHTSA. Recall data may be incomplete, delayed, or superseded.

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Affected products

2021 POLESTAR POLESTAR 2
2022 POLESTAR POLESTAR 2
2023 POLESTAR POLESTAR 2
2024 POLESTAR POLESTAR 2