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Volkswagen Group of America, Inc. — BACK OVER PREVENTION:SOFTWARE

NHTSA · 24V344000 · published 2024-05-15

NHTSA campaign 24V344000

Hazard

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

Consequence

Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

The text above is quoted verbatim from the NHTSA record. Confirm the affected units and the remedy with the manufacturer or NHTSA. Recall data may be incomplete, delayed, or superseded.

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Affected products

2021 VOLKSWAGEN ID.4
2022 VOLKSWAGEN ID.4
2023 VOLKSWAGEN ID.4