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Porsche Cars North America, Inc. — ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

NHTSA · 23V841000 · published 2023-12-13

NHTSA campaign 23V841000

Hazard

Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Consequence

An overheated outlet or charging cable can increase the risk of a fire.

Remedy

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.

The text above is quoted verbatim from the NHTSA record. Confirm the affected units and the remedy with the manufacturer or NHTSA. Recall data may be incomplete, delayed, or superseded.

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Affected products

2019 PORSCHE CAYENNE E-HYBRID
2020 PORSCHE CAYENNE E-HYBRID
2020 PORSCHE CAYENNE TURBO S E-HYBRID
2020 PORSCHE TAYCAN 4S
2021 PORSCHE PANAMERA 4S E-HYBRID
2021 PORSCHE TAYCAN
2021 PORSCHE TAYCAN TURBO S
2021 PORSCHE CAYENNE TURBO S E-HYBRID
2021 PORSCHE CAYENNE E-HYBRID
2022 PORSCHE TAYCAN
2023 PORSCHE TAYCAN
2024 PORSCHE TAYCAN