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Daimler Vans USA, LLC — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA · 23V204000 · published 2023-03-24

NHTSA campaign 23V204000

Hazard

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Consequence

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

The text above is quoted verbatim from the NHTSA record. Confirm the affected units and the remedy with the manufacturer or NHTSA. Recall data may be incomplete, delayed, or superseded.

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Affected products

2019 FREIGHTLINER SPRINTER 4500
2019 MERCEDES-BENZ SPRINTER 1500
2019 MERCEDES-BENZ SPRINTER 4500
2020 MERCEDES-BENZ SPRINTER 4500
2020 MERCEDES-BENZ SPRINTER 3500
2022 MERCEDES-BENZ SPRINTER 3500