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Daimler Vans USA, LLC — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

NHTSA · 22V099000 · published 2022-02-22

NHTSA campaign 22V099000

Hazard

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.

Consequence

A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.

The text above is quoted verbatim from the NHTSA record. Confirm the affected units and the remedy with the manufacturer or NHTSA. Recall data may be incomplete, delayed, or superseded.

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Affected products

2015 MERCEDES-BENZ METRIS
2016 MERCEDES-BENZ METRIS
2017 MERCEDES-BENZ METRIS
2018 MERCEDES-BENZ METRIS