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Nissan North America, Inc. — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

NHTSA · 21V774000 · published 2021-10-04

NHTSA campaign 21V774000

Hazard

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

The text above is quoted verbatim from the NHTSA record. Confirm the affected units and the remedy with the manufacturer or NHTSA. Recall data may be incomplete, delayed, or superseded.

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Affected products

2014 INFINITI QX60 HYBRID
2014 NISSAN PATHFINDER HYBRID
2015 INFINITI QX60 HYBRID
2016 NISSAN MURANO HYBRID