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Daimler Vans USA, LLC — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA · 20V756000 · published 2020-12-08

NHTSA campaign 20V756000

Hazard

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.

Consequence

If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.

Remedy

DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.

The text above is quoted verbatim from the NHTSA record. Confirm the affected units and the remedy with the manufacturer or NHTSA. Recall data may be incomplete, delayed, or superseded.

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Affected products

2019 FREIGHTLINER SPRINTER 4500
2019 MERCEDES-BENZ SPRINTER 1500
2019 MERCEDES-BENZ SPRINTER (VS30)
2019 MERCEDES-BENZ SPRINTER 4500