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Ford Motor Company — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

NHTSA · 20V331000 · published 2020-06-08

NHTSA campaign 20V331000

Hazard

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

The text above is quoted verbatim from the NHTSA record. Confirm the affected units and the remedy with the manufacturer or NHTSA. Recall data may be incomplete, delayed, or superseded.

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Affected products

2011 FORD FIESTA
2012 FORD FIESTA
2012 FORD FOCUS
2013 FORD FIESTA
2013 FORD FOCUS
2013 FORD ESCAPE
2013 FORD FUSION
2013 FORD C-MAX
2013 LINCOLN MKZ
2014 FORD FOCUS
2014 FORD FUSION
2014 FORD ESCAPE
2014 FORD TRANSIT CONNECT
2014 FORD FIESTA
2014 FORD C-MAX
2014 LINCOLN MKZ
2015 FORD ESCAPE
2015 FORD TRANSIT CONNECT
2015 FORD FOCUS
2015 FORD MUSTANG
2015 LINCOLN MKC
2016 FORD TRANSIT CONNECT