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Jayco, Inc. — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA · 20V327000 · published 2020-06-05

NHTSA campaign 20V327000

Hazard

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

Consequence

If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

Remedy

Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.

The text above is quoted verbatim from the NHTSA record. Confirm the affected units and the remedy with the manufacturer or NHTSA. Recall data may be incomplete, delayed, or superseded.

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Affected products

2019 JAYCO MELBOURNE
2020 ENTEGRA QWEST
2020 JAYCO MELBOURNE
2021 JAYCO MELBOURNE PRESTIGE
2021 JAYCO MELBOURNE