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Chrysler (FCA US LLC) — STRUCTURE

NHTSA · 20V207000 · published 2020-04-09

NHTSA campaign 20V207000

Hazard

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

Consequence

A bed step that unexpectedly fails while in use increases the risk of injury to the user.

Remedy

Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

The text above is quoted verbatim from the NHTSA record. Confirm the affected units and the remedy with the manufacturer or NHTSA. Recall data may be incomplete, delayed, or superseded.

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Affected products

2019 RAM 2500
2019 RAM 3500
2020 RAM 2500
2020 RAM 3500