CPSC campaign 23172
Hazard
The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.
Remedy
Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress' December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt.
The text above is quoted verbatim from the CPSC record. Confirm the affected units and the remedy with the manufacturer or CPSC. Recall data may be incomplete, delayed, or superseded.