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Ring Recalls Video Doorbells (2nd Generation) Due to Fire Hazard

CPSC · 21028 · published 2020-11-10

CPSC campaign 21028

Hazard

The video doorbell's battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards.

Remedy

Consumers should immediately stop installing the recalled video doorbells and contact Ring for revised installation instructions or download them here. Consumers can check if their video doorbell is part of this recall through Ring's website or app.

The text above is quoted verbatim from the CPSC record. Confirm the affected units and the remedy with the manufacturer or CPSC. Recall data may be incomplete, delayed, or superseded.

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Affected products

Ring Video Doorbells (2nd Generation)