CPSC campaign 17709
Hazard
The ground wire in the furnace's junction box can become loose. If an electrical component then fails and short circuits, the unit poses a shock hazard.
Remedy
Consumers should contact Trane to receive a free replacement junction box and free installation. The firm is contacting customers directly. Consumers should avoid contact with the furnaces until the junction box is replaced.
The text above is quoted verbatim from the CPSC record. Confirm the affected units and the remedy with the manufacturer or CPSC. Recall data may be incomplete, delayed, or superseded.