CPSC recall 17071 — HP Expands Recall of Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards

HP Expands Recall of Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards

CPSC · 17071 · published 2017-01-24

CPSC campaign 17071

Hazard

The batteries can overheat, posing fire and burn hazards.

Remedy

Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. Until a replacement battery is received, consumers should use the notebook computer by plugging it into AC power only. Batteries previously identified as not affected by the June 2016 recall could be included in this expanded announcement. Consumers are urged to recheck their batteries.

The text above is quoted verbatim from the CPSC record. Confirm the affected units and the remedy with the manufacturer or CPSC. Recall data may be incomplete, delayed, or superseded.

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Affected products

Lithium-ion batteries used in HP notebook computers