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Toshiba Expands Recall of Laptop Computer Battery Packs Due to Burn and Fire Hazards

CPSC · 17064 · published 2017-01-04

CPSC campaign 17064

Hazard

The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.

Remedy

Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. Consumers also can perform a manual check using the laptop and battery pack's model, part and serial numbers. If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only. Battery packs previously identified as not affected by the March 30, 2016 recall are included in this expanded announcement.

The text above is quoted verbatim from the CPSC record. Confirm the affected units and the remedy with the manufacturer or CPSC. Recall data may be incomplete, delayed, or superseded.

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Affected products

Panasonic, of Japan

Panasonic battery packs used in Toshiba laptop computers

Brands in this recall

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