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Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards

CPSC · 16266 · published 2016-09-15

CPSC campaign 16266

Hazard

The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers.

Remedy

Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device. Go to www.samsung.com for more details.

The text above is quoted verbatim from the CPSC record. Confirm the affected units and the remedy with the manufacturer or CPSC. Recall data may be incomplete, delayed, or superseded.

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Affected products

Samsung Electronics America Inc., of Ridgefield Park, N.J.

Samsung Galaxy Note7 smartphones sold prior to September 15, 2016

Brands in this recall

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