CPSC campaign 16105
Hazard
The secondary reel can become stuck in the open position, causing the fit at the forefoot of the boot or tongue to loosen and posing a fall hazard.
Remedy
Consumers should immediately stop using the snowboard boots and contact the retailer where the boots were purchased or Boa for a free repair kit. Free replacement reels and a repair tool will be provided with instructions. A repair video is also available at https://vimeo.com/boa/M3v2fix.
The text above is quoted verbatim from the CPSC record. Confirm the affected units and the remedy with the manufacturer or CPSC. Recall data may be incomplete, delayed, or superseded.