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Visonic Recalls Amber Personal Emergency Response System Kits Due to Remote Pendant Battery Signal Failure

CPSC · 13280 · published 2013-09-11

CPSC campaign 13280

Hazard

A single Amber Base station set to Common Area Mode will not detect a low battery or dead battery warning signal from the remote pendant that notifies the end user or system administrator to replace the pendant battery.

Remedy

Consumers should immediately contact their system installer or a Visonic alarm installation professional to determine if their Amber base station is set to Common Area Mode, and if so, to either reset their unit to another mode or make other system changes, such as adding an additional base station. Only a professionally-trained PERS system installer can identify and modify the particular mode configuration. Owners are also reminded to manually test their Amber PERS pendant regularly for low battery status.

The text above is quoted verbatim from the CPSC record. Confirm the affected units and the remedy with the manufacturer or CPSC. Recall data may be incomplete, delayed, or superseded.

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Affected products

Visonic Ltd., of Tel Aviv, Israel

Visonic Amber Classic and Amber SelectX Personal Emergency Response System (PERS) Kits

Brands in this recall

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