CPSC campaign 12750
Hazard
The elevator's door can unlock and open at a landing with no elevator car present, exposing the elevator shaft and posing a fall hazard to consumers.
Remedy
Consumers should stop using the elevators immediately if they see an "E3" or "E8" error code displayed on the elevator. Even if there is no "E3" or "E8" error code displayed, contact the firm to arrange for a free software upgrade for the elevator. The firm's dealers are directly contacting consumers who purchased the recalled elevators.
The text above is quoted verbatim from the CPSC record. Confirm the affected units and the remedy with the manufacturer or CPSC. Recall data may be incomplete, delayed, or superseded.