CPSC campaign 12712
Hazard
The pivot pins installed in the control mechanism under the chair seat can fall out, posing a fall hazard to the user.
Remedy
Consumers should immediately stop using the chairs and contact Steelcase to receive adhesive covers to apply over the pivot pins on their chairs. These pin adhesive covers can be applied without the use of a tool in less than five minutes. The firm is contacting all known purchasers.
The text above is quoted verbatim from the CPSC record. Confirm the affected units and the remedy with the manufacturer or CPSC. Recall data may be incomplete, delayed, or superseded.