CPSC campaign 09744
Hazard
The recalled cell phones that are in a no-service area and display an "out of range, try again later" message could fail to connect to emergency 911.
Remedy
Samsung and Jitterbug are directly contacting consumers to schedule a free software upgrade. Consumers should call Samsung if they have not already been contacted.
The text above is quoted verbatim from the CPSC record. Confirm the affected units and the remedy with the manufacturer or CPSC. Recall data may be incomplete, delayed, or superseded.