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CPSC, Motorola Inc. Announce Recall of Digital Cable Set-Top Boxes

CPSC · 02226 · published 2002-08-08

CPSC campaign 02226

Hazard

Pins in the rear of the box, that connect to the power cord, could break, which could pose an electric shock hazard to consumers.

Remedy

Consumers with these DCT2000 digital cable set-top boxes can continue to use them as normal, but they should not remove the power cord from the rear of the set-top box. If it is necessary to unplug the boxes, power cords should always be unplugged from the wall outlet or other energy source. Motorola estimates about 30,000 of these set-top boxes have power cord pins that could break. Cable operators are contacting their customers to determine if they have a set-top box included in the recall, that needs to be replaced.

The text above is quoted verbatim from the CPSC record. Confirm the affected units and the remedy with the manufacturer or CPSC. Recall data may be incomplete, delayed, or superseded.

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Affected products

Motorola Inc. Broadband Communications Sector, of Horsham, Pa.

Motorola DCT2000 digital cable set-top boxes

Brands in this recall